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VOB
You can see the services we offer that can resolve any issue you are having with your draught system, and if you do not see a solution listed. Please feel free to contact us using our service call online form, or call us (727)239-8230. We are here to make draft systems fun and profitable for you.
In the case you need a draft tech professional for any emergency, our Draft Heads service technicians are on-call, 7 days a week. Ready to save you a headache and the bad moment by fixing leaks, foamy beer, and have your beer pouring how it should. Stay ahead of the profit margin and make sure you're getting your lines cleaned regularly (2x a month), your glycol chiller checked (at least every 6 months), and your draft beer system optimized to keep you pouring consistently every pint. You can contact us via email, or give us a call at (727) 239-8230 to speak with a representative and together we can find the solution for your need. Properly installed/managed draft system add directly to the overall profits, increase customer happiness/loyalty, and bolster the success of your restaurant or bar.
EVENT RENTALS
COMING SOON
You have an event coming up?
We will be renting Jockey boxes, refrigerated trailers, and more.
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As a pro, we can tell you that being proactive with your beer system can save a service call with a big price tag. Bigger the system the pricier it can be to fix if you have a catastrophic failure. Meaning you will not be serving a particular brand or no beer at all. So we will give some pointers on why you should have pro like us come in and service your system before you are forced to do a pricy night call.
Glycol Chill Pack
This unit needs to be serviced at the minimum 1, yes one time a year.
This electrical unit keeps the beer leaving your less or at least 38 degree beer cooler COLD all the way to the faucet. It accomplishes this with refrigeration and a blend of glycol.
IMPORTANT: The Unit needs cleaning and glycol rebalanced once a year, at least.
Tavern Heads/Couplers
The keg couplers are the most abused by ware in a beer system. In the rush of the nights they go through rough use by bar-backs and bartenders as they change kegs that pop (empty). Unfortunately to keep cost down 90% of the them out in the beer trade are made of BRASS. Meaning they are soft compared to some premium couplers made of stainless steal. These can fail and hinder the ability to sale/pour.
IMPORTANT: Couplers also have rubber seals that can get pinched and leak gas or beer.
FOBs/Foam Stoppers
They are specially found on LONG-DRAW SYSTEMS. They prevent from allowing foam to enter the trunk line when a beer keg goes empty. By doing so they save you TIME, because you don’t have to wait after cutting down the whole beer chiller. They save you money because the wait can be over 30 minutes and then the ice particles will cause turbulence. Making the beer pour foamy for a while, which will go down the drain. The FOBs with years of different beer pouring through them get plaque build up and the sugars make them stick or NOT work properly. They can hinder sales and possible beer leakage.
IMPORTANT: They last about 8 to 10 years, they also can change flavors of beer due to the plaque of other brews.
Vinyl Beer Lines
These type of beer lines are commonly used. From Keg-Box to inside beer coolers supplying a Long-Draw. Vinyl is a pores material then you add the sugars and acids from different brew that flow through. The pores with time build beer plaque to the point that certain beer flavor that was on a tap can affect the next beer being tapped on the same line. Here is a top reason why customers return beer due to flavor profile. Life span we here at Draft Heads Inc. give vinyl is 4 to 6 years.
IMPORTANT: Beer lines are always evolving to ones that can last more then 4 to 6 years.
Preventative Maintenance can help keep you informed of possible issues that need attention soon to prevent a catastrophic, profit loosing failure. We are here to keep you selling pints with a smile, and keeping down time at bay. Now that you have an idea of why once a year PM (preventative maintenance) service call can save you a lot of money on the long run.
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GAS
Beer is pushed out by some sort of gas system. Whether is Nitrogen, Co2, blended, and/or pumped (gas powered pumps). The beer uses some sort of gas application, lines are always under pressure, and some gas lines are exposed to the Suns UV rays (outside). Meaning that with years of use and lines being under pressure, you can have a gas leak. From the keg couplers to the gas tanks we inspect and evaluate hardware for possible leaks.
NOTE: Keeping a gas tank log can help you identify a leak, also.
COOLING
A failing cooling system is the most current issue out in the trade. From a keg box to remote beer systems (Long-Draw) if you are having beer returned for off taste, skunky smell, and or having to dump buckets and buckets of “beer foam” (which is profit by the way) down your drain. YES, you are having temperature issues. We inspect and evaluate temperatures in walking cooler, glycol deck, and temp at the pour to cross reference any cooling issues in that system that can hinder profit.
NOTE: A LOT of walking cooling thermometer don’t work. Keep a small water bottle in the cooler and temp it after 24 hours. If we do find a cooling issue you might need a refrigeration expert.
BEER
Brews are complex and diverse. The beer flow through lines, fobs, couplers, pumps, and faucets. Apart from beer lines, the others share one or two thing that give out. Those are seals and some have springs. Vinyl beer lines life expectancy are 4 years tops, but beer poly trunk lines last 12 years tops. Then you have taste and smell issues with vinyl, the same plus cooling issues with poly. We inspect and evaluate from keg to faucet. We will point out any possible issues that needs to be addressed before beer leaks out on the floor.
NOTE: If your vinyl lines are not see through, thats a sign to change them. If your finding your priming reservoir is over flowed to the ground, FoBs are failing.
This service we offer is popular with new bar/restaurant/venue owners and sellers. When they know nothing about or it has just been so long since their system has been serviced, triggers this service. We help you see the whole system in a simple and direct way. We point out the flaws and develop a plan to address issues before they happen. This service can bring to light everything good or bad about your system.
The evaluation can help current owners keep track of possible issues to address them accordingly before they hinder profit margins. This service can also identify why you are dumping profit down the drip tray.
Here you have what we inspect, evaluate:
BEER DRAUGHT SYSTEM
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The answer: The owner of the establishment.
Yes, your business, your system, and it is INDUSTRY recommended that you do so 2x a month. In most states it is not forced by law, but by brewers. Brewers want you to be successful in selling their product, but dirty lines can hinder flavor profiles. Therefor some distributors offer this service at a fraction of independent company’s prices. Breweries are so serious about keeping their target flavor profile all the way to your customers taste buds, that some have distributors sign a commitment to have them do so.
With that said, one of the most common JEOPARDIZED PRODUCT that is returned from customer is caused by dirty lines. Here are the Pros and Cons to help you decide where you want to stand on the subject.
Cleaning your lines 2x a month can autonomously save you losses in the long run.
Pros:
° Customers experience not jeopardized by foreign flavors.
° Customers experience not jeopardized by floating yeast curds.
° Sales will be consistent and can be adjusted by what brands your customer base likes.
° You will not lose customers due to bad representation of product or your brand.
Cons:
° Loss of ounces to pitchers of product are lost in the cleaning process. The lost amount is
dictated by the size of your system (Will not add up to what you will lose for bad experience).
° Some distributors do not offer this service, therefor you will have to find an independent
company (Cost service would not add up to losses due to bad experience).
Who’s responsibility is to keep an establishment’s draft beer lines clean?
Now that we have a better understanding of how important having your system’s lines cleaned is. We are sorry to inform you, that we do not offer this service. BUT, check out our Partners page. We might have a professional direction we can point you to.
NOTE: In the case that your type of system is older then 5 years - Vinyl / 10 years - Poly. We advice for you to start planning in changing/upgrade them. The lines at those extreme ages have BEER PLAQUE on their walls, and cleaning them is not cost effective.
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This is very important to know that can avoid you ALOT of headaches. For some reason your system goes down, a brand stops pouring, and or products cannot stop foaming. After you checked to see if the keg is empty on the proper line that is not pouring, but the keg has product in it. Then your next step is to call DRAFT HEADS, that is it. This will help you on labor time. Look at us, trying to save you some money. You will be surprised how many citizens will THINK they know how your beer system works, and they will begin to add more problems to what you already had. Then the draft system engineer will spend a good amount of time undoing and finding that person changes.
Therefor we advice not to allow no one from either side of the bar that are not qualified to add more issues that will add labor time to your bill.
Here are a FEW things that can go wrong in most systems. If you are having any of these symptoms, we got your back.
Direct Draw
Keg-Box systems / Jockie-Boxes
- Beer is not pouring due to hardware malfunction.
- Beer is TOO foamy, dumping a lot of foam (profit) down the drain.
Long Draw
Remote Tower systems ( Where the walking (keg) cooler is away from the tower.)
- Beer is not pouring due to hardware malfunction (bad pump, FoBs, etc.).
- Beer is TOO foamy, it smells bad, taste is off.
- Beer is flat
Through the Wall - Hybrid
There is no tower(s) in most applications, because the product shanks or trunk line go through
the wall into the (keg) cooler on the other side.
- Beer is not pouring due to hardware malfunction.
- Beer is Too foamy.
Alright then. We advice all the time, that its best to be pro-active with your system then to allow the neglect to loose you WAY more then you can believe. So if you fall on any of those issues stated, invest for the long run, and most important to make profit.
( AKA: Service Call )
This is the big one. The call that no one wishes to make, specially if they have been neglecting their beer draught system from being serviced and or maintained. Then again it can very well be hardware failure. Either way we are here to help you get back on to the game.
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